Privacy Policy
This policy explains how UPark Technologies Inc. (“UPark”, “we”, “our”) collects, uses, and safeguards information from drivers, hosts, and visitors across our websites and iOS application.
1. Information we collect
We collect details you provide directly, including contact information, payment credentials, vehicle data, parking space photos, and communications with support. We automatically capture device metadata, usage analytics, and location information to deliver turn-by-turn directions and enhance safety.
2. How we use information
Data powers core functionality: processing reservations, facilitating payouts, verifying identity, personalizing listings, and providing customer support. We may anonymize and aggregate data to improve routing accuracy, demand forecasting, and fraud detection.
3. Sharing and disclosure
We share relevant booking details with hosts and drivers, trusted service providers (payments, analytics, messaging), and authorities when required by law. We never sell personal information. Third parties contractually comply with confidentiality and security obligations.
4. Data retention & security
UPark retains data only while the account remains active or as needed to comply with legal duties. We implement encryption in transit and at rest, access controls, monitoring, and regular audits to protect your data. Report suspected vulnerabilities to security@upark.app.
5. Your choices
Update preferences in the app, opt out of marketing emails via unsubscribe links, or request data deletion by contacting privacy@upark.app. Location sharing can be disabled in iOS settings, though core navigation features may be limited.
6. Children’s privacy
UPark is not directed to individuals under 18, and we do not knowingly collect information from minors. If we discover such data, we remove it promptly.
7. Policy updates
We may update this policy to reflect product changes or legal requirements. When we do, we revise the “Updated” date and provide in-app notice for material changes. Continued use constitutes acceptance.
8. Contact
Questions can be sent to privacy@upark.app or mailed to UPark Technologies Inc., 1460 Mission Street, Suite 1200, San Francisco, CA 94103.