Terms of Service
These Terms govern access to and use of the UPark platform, including the iOS app, web properties, and related services. By creating an account or booking a space, you agree to these Terms.
1. Platform role
UPark operates a marketplace connecting drivers and hosts. We do not own or manage parking spaces. Hosts are solely responsible for accuracy, condition, and compliance of listed spaces. Drivers are responsible for vehicle compliance and adherence to instructions.
2. Accounts & eligibility
You must be at least 18 and provide accurate information. Keep credentials confidential. UPark may suspend accounts for suspected fraud, safety risks, or Terms violations.
3. Payments and fees
Drivers authorize UPark to charge stored payment methods for booking totals, fees, taxes, and adjustments. Hosts authorize UPark to deduct service fees before payouts. Refunds follow our cancellation policy posted within each listing.
4. Cancellations & modifications
Drivers may cancel in-app subject to each listing’s policy. Hosts must honor confirmed reservations or risk account suspension. UPark may intervene to resolve disputes and issue refunds when warranted.
5. Conduct
Do not misuse the platform, damage property, engage in illegal behavior, or attempt to circumvent fees. Hosts must keep spaces clean and safe; drivers must park in assigned locations and comply with all laws.
6. Disclaimers & limitation of liability
UPark provides the platform “as is.” To the extent permitted by law, we disclaim implied warranties and limit liability to the amount paid to us for the booking giving rise to the claim.
7. Dispute resolution
Most issues are resolved via support. Unresolved disputes will be handled through binding arbitration in San Francisco County, California, unless prohibited by law. You waive class action claims.
8. Changes to the Terms
We may update these Terms and will provide notice for material updates. Continued use of UPark after the effective date constitutes acceptance.
9. Contact
Questions about these Terms may be sent to legal@upark.app or mailed to UPark Technologies Inc., 1460 Mission Street, Suite 1200, San Francisco, CA 94103.